by Edward E. Madden is not a memoir but rather a tutorial, and a first-hand primer on how to connect with people and build successful relationships in business and in life. After a prestigious path through Yale, the U.S. Marine Corps, IBM, and Chase Manhattan Bank, highlighted by long-term relationships with notable leaders such as David Rockefeller and Nelson Mandela, Madden completed his storied career at Fidelity Investments. He expertly explains that first impressions are lasting, and the most important thing in life and business is building relationships.



Ed Madden was born in 1936 in Boston, Massachusetts. A graduate of Yale University, he served in the U.S. Marine Corps (USMC), and spent 55 years working in sales and marketing globally at IBM, Chase Manhattan Bank, and Fidelity Investments—where he spent the last 28 years of his career.He is an avid golfer and wine enthusiast. He currently resides with his wife Nancy in Palm Beach, Florida and summers in Southport, Connecticut, and Fishers Island, New York.


...a certain disconnect will always exist in a relationship until you meet in person. Social media is a great connector, but it is also a protective shield—and an easy way to hide what someone wants to hide. Unless you press the flesh, you don’t know: How firm is their handshake? Do they look me in the eye? How strong is their focus when I explain something to them? How long is their attention span? Are they punctual? So, arrange to meet live and in person. This will make it much easier to achieve your goal of forming strong ties and building productive relationships.


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Copyright © 2017 Ed Madden